Approach


Corporate Services Employee Assistance Program (CSEAP) provides Hudson Valley and NY metro area employers and their employees services related to non-medical personal and family problems that may adversely affect work performance. These services include face-to-face assessment, short-term counseling, and referral, as appropriate. CSEAP provides these services for the needs of each employer, employee, and immediate family members.

 

Corporate Services EAP can help.
To learn more, call (800) 962-7487

Dual Initiatives

Corporate Services EAP works with managers and supervisors to strengthen their ability to identify employees who may be dealing with personal problems and appropriately approach such employees regarding intervention.

We provide and arrange face-to-face assessment and referral services with follow-up on a confidential basis for employees who seek assistance or are referred by supervisors. Through intervention, individual problems are addressed and resolved, thereby increasing organizational and individual performance and encouraging the retention of valued employees.

For the Employer
Organizational Assessment, Training, and Support


1 Corporate Services EAP conducts face-to-face needs assessment with your managers in order to identify specific internal concerns related to EAP and ensures that they are addressed during program implementation.

2 We provide orientation, in collaboration with management, and distribute informational brochures and contact information for each employee.

3 In collaboration with management, Corporate Services EAP analyzes organizational and supervisory training needs that can be addressed through our training programs. Relevant leadership training sessions will be established and delivered in-person on an annual basis by Corporate Services EAP. Additional leadership training sessions are available for a nominal fee.

4 We will provide reports to illustrate program utilization rates and data on usage by problem type, referral source, and demographic cohort grouping.

5 Corporate Services EAP offers supervised referral EAP services for situations in which the employer mandates EAP participation in accordance with the employer’s policies.

6 EAP services are available in times of organizational crisis during which we will make every effort to provide in-person services appropriate for the crisis situation.

 

For the Employee


1 Employees and members of their immediate household with personal or family problems will be provided professional assessment and referral services in face-to-face sessions with clinicians licensed in their field of practice. Typically, up to three sessions are provided at no cost to the employee/client at a professional site convenient to the client’s residence or place of work, as requested.

2 An employee’s initial appointment will be scheduled by Corporate Services EAP, typically within three business days of the employee’s request. If a situation is urgent, an appointment will be scheduled within 24 hours.

3 Affiliate clinicians make every effort to refer clients needing extended treatment to professionals covered by the employee’s insurance, whenever possible.

4 Corporate Services EAP utilizes a network of 120 licensed clinicians throughout the Hudson Valley and NY metro area and selects those best suited to each employee’s specific needs. These affiliates have been selected through a stringent screening process that has proven successful for more than 30 years.

5 On-call emergency assistance is accessible 24 hours per day, 7 days per week, 365 days per year with one of our highly-skilled staff members.

A successful EAP program requires collaboration and shared responsibility between Corporate Services EAP and each employer. We look forward to achieving and realizing this with you.

For more than 30 years, we have been providing crucial and on-going support services to a wide range of individuals, communities, businesses, and government and non-profit agencies throughout the Hudson Valley and NY metro area. Our parent organization, Catholic Charities Community Services of Orange and Sullivan, is committed to providing help and creating hope throughout the communities in our service area. We provide service to children, families, employees, employers, schools, mental health providers, social service agencies, health care providers, government agencies, and housing providers.